By continuing, you agree to: It is our policy to respect the privacy of our customers. We do not collect, use or share any information. Dugart will never call you unsolicited to initiate a remote support session. Your responsibility to back-up data. Prior to us servicing your device or any other equipment, if applicable, it is your responsibility to (1) back-up the data, software, information, or other files stored on your hard disk drives or any other data storage device; and (2) remove and/or disconnect all USB flash drives, optical discs, external hard drives, and other removable data storage devices and media from your device or other equipment. At your request, as explained in Section 2 above, we will back-up the data on your device.